Remote within U.S. - Customer Support - Employee - Full Time
Dr. Berg Advisor - $30/hr
Last update: March 14, 2023
We are looking for individuals who are familiar with Dr. Berg and his health philosophies! If you follow Dr. Berg's Healthy Keto diet and have knowledge of Intermittent Fasting and have a purpose to help people, this position is perfect for you.
The main function of a Dr. Berg Advisor is to help customers navigate Dr. Berg's content and education and help people with their health, diet and product questions and understand our services. This position requires great customer service and knowledge of Healthy Keto and Intermittent Fasting principles.
Job Description:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Helping customers with Keto and Intermittent Fasting questions
Helping customers find the Dr. Berg product that is right for them based on their issues
Educating customer on our products and services
Communicating with customers through our CRM, by taking calls, responding to emails and our text message system.
Must attend continuous paid training on our products and services, as well as Dr. Berg's education
Skills and Requirements:
High school diploma
Fluent in English (multiple languages a plus!)
Great spelling and grammar skills.
Knowledge of Healthy Keto and Intermittent Fasting
Has taken or is very familiar with Dr. Berg's products
Knowledge of Dr. Bergs content on his YouTube channel and blog
Comfortable using computers and CRM software
Ability to empathize and understand the customer's concerns and help resolve them
Not required but following the Healthy Keto and IF diet yourself is a plus!
Multiple Schedules Available:
Monday through Friday
9am-6pm EST with 1 hour break
11am - 8pm EST with 1 hour break
8am - 5pm EST with 1 hour break
Training hours may vary*
$20/hr starting pay then $25/hr once fully trained, then $30/hr once you are out of your apprenticeship stage with the manager.
This is a full-time employee position and we are only hiring people who are eligible to work within the US. We are hiring multiple people for this position.